Comments on: Something you should never do

By: Stef

Stef — Thu, 09 Apr 2009 02:55:52 +0000

Oh my gosh!!! I am in complete agreement. I have been trying to get on macy’s site today to shop and its just not opening up. It is sooo frustrating..!!! You would think that with all the money they make (come on we know they have it) and all the money they spend on advertising they could at least have a faster, user friendly website. Geesh..its been 5 min after clicking it and it still have loading nothing on the screen….I’m going back to http://www.ebay.com >: o

By: Alin

Alin — Fri, 14 Nov 2008 16:50:19 +0000

Awful, just awful. eCommerce Web Designer – how about optimizing the website to run smoother or load faster or implement a better cache system instead?

By: The Ultimate Holiday Checklist for E-Commerce Success

The Ultimate Holiday Checklist for E-Commerce Success — Wed, 12 Nov 2008 20:54:54 +0000

[...] Increase Server Capacity: Talk with your web host about how you can increase your server performance during the holiday rush. You don’t want to end up like Walmart or Amazon on cyber Monday. Here’s a sad, but funny example of Macy’s servers getting overloaded. [...]

By: eCommerce Web Designer

eCommerce Web Designer — Thu, 22 Nov 2007 20:16:11 +0000

Well, shoot me if u will, but i don’t actually think it’s that bad. I think it’s better than the (probable) other alternatives:
1) a very slow site. so slow u can’t do anything. I’ve seen that and THAT really pisses me off.
2) The standard server error page. That would say to me that Macy’s developer’s are crap, and they can’t even be bothered to test the site.
3) The browser crashes, and I lose all other opened stuff.

The 3 alternatives listed above would be worse, in my opinion, than their chosen polite message.

By: Linda Bustos

Linda Bustos — Sat, 20 Oct 2007 03:20:09 +0000

Well that makes two strikes for Macy’s this week.

I signed up for a Macy’s account as part of my research for this post:
http://www.getelastic.com/writing-welcome-emails/

I deliberately opted out of email messages beyond account confirmation/welcome emails and I get a telephone call (spam) from an automated voice “someone registered your name at a kiosk in Bloomingdale’s or Macy’s for a chance to win a free trip…” click!

Online retailers beware, you never know when an ecommerce blogger is on your site!

By: The Worst Practice Used in an eCommerce Site… » eCommerce Cache :: Varien eCommerce Blog :: A blog focused on the design, marketing, and implementation of online commerce

Fri, 19 Oct 2007 17:17:18 +0000

[...] the eCommerce Blog posted a stunning usability sin that occurred when the blogger visited the Macy’s website earlier this week to buy a belt. [...]