Comments on: Online business will benefit from aggressive retail cross-selling

By: Pittsburgh Online Marketing

Pittsburgh Online Marketing — Fri, 05 Feb 2010 15:39:08 +0000

The way we see it, the consumer has become more savvy when it comes to planning purchases. If I know I need something and I can wait a few days, why not let the mail deliver it and I can get on with my business.

By: Sell Businesses Online

Sell Businesses Online — Fri, 05 Feb 2010 15:36:16 +0000

The traditional business model cannot be sustained when weighed against the Online Business model. Property, Plant, and equipment costs kill old fashioned brick and mortar shops.

By: San Francisco Web design

San Francisco Web design — Tue, 02 Feb 2010 11:07:31 +0000

excellent article and great advice. thanks for sharing both

By: Online Businesses

Online Businesses — Tue, 08 Sep 2009 13:00:29 +0000

Nothing will beat oneâ€™s own branding in the long run. Most manufacturers now have either websites that direct visitors to partners for online sales or to off line solutions besides giving serious thought to blogging too. In the end, individual brands and reputation will win on internet retail.

By: E Commerce Website Design

E Commerce Website Design — Fri, 21 Aug 2009 13:49:47 +0000

Yes, I am totally agree with you.But there should be a marketing plan to make online successful business.

By: E Commerce Web Development

E Commerce Web Development — Tue, 14 Jul 2009 08:29:06 +0000

Yes, I am agree with you.Online business stores have a lot of benefits than just physical store.Internet marketing plays an important role in sale of any thing.

By: Casey

Casey — Tue, 09 Sep 2008 06:47:36 +0000

You are right in store salesmen can be pushyâ€¦ but donâ€™t forget to mention that websites use the same cross sell/up sell technique and itâ€™s much more effective!

By: Bernard

Bernard — Thu, 14 Feb 2008 12:59:42 +0000

One thing that will also drive people towards online shopping and away from retail is the service level you get with online shopping. Service levels for retail shopping is generally shockingly low. With online shopping the merchant has to offer good service, as this in integral to his sales process. However, retail stores believe people will continue to shop with them, even if they offer low levels of service.

Regards,
Bernard
[url=http://www.woozashop.co.za]WoozaShop Online Cart System[/url]

By: Crowdstormer

Crowdstormer — Tue, 18 Dec 2007 16:30:14 +0000

I completely agree that this is a major advantage internet stores have over physical (?) ones. Although this alone is unlikely to convert someone completely to online shopping, it’s definitely one of a few factors that making buying over the internet advantageous over going to the shop itself.

By: Linda Bustos

Linda Bustos — Sat, 15 Dec 2007 06:05:16 +0000

AMEN!

There’s a particular electronics chain here in Canada that’s notorious for this. Last time I bought a laptop there the saleslady practically begged me to buy a warranty. I left the laptop there overnight for them to install the operating system etc. and when I sent a family member to pick it up, the sales lady was almost crying, saying she was so worried that I didn’t buy the warranty. She said they get laptops coming back ALL THE TIME with broken hinges etc. I asked her “are you saying you sell crappy product?”

I posted about it on a forum and one of the members replied:

“Well I worked in [store] when I was 22 – 23 and a college student. I worked in Audio, Video, Communications, and Computers.

In their work culture they don’t consider a sale a complete sale if the customer is not sold PSP (back then called CSP) and Accessories. Those who sell products alone are losers, and have to attend early morning meetings for training. Training sessions consists of a set of humiliating lectures ( many [store] managers are not highly educated people, that was hard on university and college students working there )”

I buy all my electronics online now